Dealer Reviews
The customer service was excellent, great people to work with. I will take my car back again to be serviced. Great , great people.
Reason for Visit: Service / Repair
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
Did you find this Review Helpful?
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This is the second vehicle we have purchased from this dealership. There was no pressure to buy, but they did their job very professionally. I had the pleasure to work with Matt Randolph who was fantastic, great personality and a joy to work with. Of course we will go back for our next purchase. Nissan is a great vehicle. I purchased a Juke and is a very fun car, fully loaded and for the price, unbelievable. We did not go into there looking for this car, but something else. When I drove it and saw what you where getting for the money, it was a no brainier. I highly recommend Nissan of Clovis to anyone that is looking for a no pressure experience. Nice working with Matt!!
Reason for Visit: Shopping for New
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
Thank you for your kind words. Happy customers are the cornerstone of our business. Helping our customers with their purchase, rather than trying to sell them a vehicle, builds relationships for a lifetime. We look forward to maintaining and continuing our relationship.
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Nissan of Clovis has always serviced my car; it has been a pleasure to work with them over the past 10 years. I interacted with one of the best service advisors that I have ever met across any dealership for 40 years. Johnathan Sabado is a very bright, efficient, thorough, proactive, ethical, and resourceful person. It is service personnel, like Johnathan, who motivate customers to buy subsequent cars at dealerships because the service department can be trusted. Kudos to Johnathan!
Reason for Visit: Service / Repair
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? No
Thank you for sharing your experience about Johnathan and our service department. We understand that overall customer service builds relationships for a lifetime.
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I had to replace a tire that was blown out so I called around for pricing and I was pleasantly surprised to find that Nissan Of Clovis' pricing was the same and in some cases lower than other tire retailers. Jonathan who was my service adviser was great. The overall customer service was great.
Reason for Visit: Service / Repair
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer?
No
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This was our second car purchase with this dealership. They went above and beyond to make our experience quick and joyful. It was a pleasure dealing with Felipe, Marck and the finance team. We where treated with great care. Thank you all at Nissan of CLovis for your help. Chris and Yolanda Benson
Reason for Visit: Shopping for New
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
Chris and Yolanda, happy customers are the cornerstone of our business. Thank you for sharing your experience, we look forward to maintaining and continuing our relationship with you.
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Excellent place to buy a car. All the staff were friendly and professional. Ken Herzog our salesman worked patiently with us and got us a great deal on a new truck. Also Mark in finance was very helpful.
Reason for Visit: Shopping for New
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer?
Yes
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What a stellar team! I sent an email request to several local dealers, and Nissan of Clovis was the only one to respond, and in less than 24-hours! In the 21st century, a woman can still never be too careful, so I had my guard up, expecting a stereotypical hard-sell experience, but it never happened. Everyone was professional, listened to what I needed and answered my numerous questions with the utmost patience. I was allowed to drive the car home, with the salesman, Felipe, to make sure the Cube was big enough for my business needs. Ken then drove to the bay area so I could have the specific color I preferred. WOW! Felipe, Ken, John, Dave, Ralph, Marc, Jonathan--thanks so much! Susan
Reason for Visit: Shopping for New
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
Thank you for your feedback Susan. Our goal is that everyone has a really great shopping experience with us here at Nissan of Clovis. From all, thank you for sharing your experience.
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The salesmen knew about all the features and actually demonstrated the operating procedures with style and flair. They explained in what situation the technology would be used and how it worked using scenerios I could understand. They worked together like a team; meaning we didn't feel like one salesman was giving us a "hard sell" versus a "soft sell." Even the insurance guy kept us "In the loop," and didn't try to hide information from us. The Costco people were very good at giving us the "Up front" price they paid and what Costco allowed us as far as the discounted price of any vehicle.
Reason for Visit: Shopping for Used
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer?
Yes
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Inline Internet Sales was excellent. This is my fith new car and this has been the best auto buying experience I have had. I would defininetly recomend Clovis Nissan to anyone who wants to buy a car.
Reason for Visit: Shopping for New
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
We try and make the car buying experience as simple, and painless, as possible. Helping our customers with their purchase, rather than trying to sell them a vehicle, builds relationships for a lifetime. Thanks for the kind words.
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This dealer is very professional and went into great detail on each feature about the SUV Crossover, the choices on the contract, the different types of service, insurance, & warranties, and where to find help if needed. Our saleman, general manager, and office staff were all A+. I would recommend this dealer to everyone. The buying of our new car was very smooth and without any hassels.
Reason for Visit: Shopping for New
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer?
Yes
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Confusing sales process. Greeted by one, who after initial explanation of cars, passed us to a more aggressive salesperson who obviously did not recognize that we were not rookies at buying a car. Came back the next day, and worked with another salesperson who was pretty good. Problem was that Sales Manager was rude in the beginning of the negotiation process because he thought we were not serious buyers. Later he calmed down, but the negative tone had already been set. In the end we received a good price, but the experience was not a good one.
Reason for Visit: Shopping for New
Would you recommend this dealer to a friend? No
Did you purchase a vehicle from this dealer? Yes
We appreciate your comments, we will work on our processes for improvement. Thank you for your patronage.
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My buying experience was a joy and you can't say that very often when buying a used car! The staff was very friendly and helpful. Most of all they really listened. Thank you so much, my family and I really love our new car!!!
Reason for Visit: Shopping for Used
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
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clovis nissan is 110% better than lithia nissan will ever be thank you mr harris and staff for everything you have done
Reason for Visit: Service / Repair
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer?
No
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I was so amazed to finally find salesmen that treat you with respect & fully listen to what you want. I visited 3 other dealerships in town and they were all the same old stereotype of car salesman that everyone tries to avoid when shopping for a new car! I dreaded having to go through this experience once again, since I hadn't been out in that jungle for 10 years. I first requested an internet quote from newcars.com and then continued our chats online and then went to the dealership. My shopping experience was really great. I'll spread the news to all my friends who are shopping for a new car.
Reason for Visit: Shopping for New
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
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From the start, the staff made the new car buying experience a pleasant one and would buy again in the future.
Reason for Visit: Shopping for New
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
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Very easy to get to the point with these people. I want this, I want to pay that. Bing bang bong it was done just the way I wanted.
Reason for Visit: Shopping for New
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
Making a daunting experience pleasant
This is my second purchase from this dealership and I felt right at home going back. The employees are genuinely helpful and accommodating. They do not try to ram products down your throat but take the time to listen to your needs and provide what is best for the customer.
Reason for Visit: Shopping for Used
Would you recommend this dealer to a friend? Yes
Did you purchase a vehicle from this dealer? Yes
Thank you for your kind words of support...we look forward to maintaining and continuing our relationship.